Effective Date: May 26, 2026

Welcome to Davai SMS. These Terms of Use (“Terms”) govern your access to and use of our bulk SMS platform, services, website, APIs, and related tools (“Services”). By accessing or using Davai SMS, you agree to comply with these Terms.


1. Acceptance of Terms

By creating an account or using our Services, you confirm that:

  • You are at least 18 years old or legally authorized to use the Services.
  • You agree to these Terms and our Privacy Policy.
  • You will use the platform only for lawful and authorized purposes.

If you do not agree with these Terms, you must not use the Services.


2. About Davai SMS

Davai SMS provides bulk SMS messaging solutions for businesses, schools, organizations, institutions, and individuals. Features may include:

  • Bulk SMS campaigns
  • Transactional SMS
  • OTP and verification messaging
  • Contact management
  • Sender ID management
  • Delivery reports and analytics
  • API integrations

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.


3. User Accounts

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for all activities under your account
  • Notify us immediately of unauthorized access

Davai SMS is not responsible for losses caused by unauthorized use of your account.


4. Acceptable Use Policy

You agree NOT to use Davai SMS for:

  • Spam or unsolicited messages
  • Fraudulent, deceptive, or misleading content
  • Harassment, threats, or abusive communications
  • Illegal gambling, scams, or phishing
  • Distribution of malware or harmful links
  • Messages violating telecommunications laws or regulations
  • Adult, offensive, hateful, or discriminatory content
  • Unauthorized political messaging where prohibited by law

Users must obtain proper consent from recipients before sending SMS messages.

Violation of this policy may result in suspension or permanent termination of your account without notice.


5. Sender ID and Message Content

You are solely responsible for:

  • The content of messages sent through your account
  • Ensuring you have rights to use a Sender ID
  • Compliance with local and international SMS regulations

Davai SMS reserves the right to reject or block messages that violate regulations or carrier policies.


6. Payments and Subscription Plans

Certain Services require payment or active subscription plans.

By purchasing a plan, you agree that:

  • Payments are final unless otherwise stated
  • SMS credits may expire based on your subscription terms
  • Pricing may change at any time with prior notice
  • Failure to pay may result in suspension of Services

Refunds are only provided where required by applicable law or expressly approved by Davai SMS.


7. Service Availability

While we strive for reliable service, Davai SMS does not guarantee:

  • Uninterrupted availability
  • Error-free delivery
  • Instant SMS delivery times

Delivery depends on mobile network operators, recipient devices, and external systems beyond our control.


8. Intellectual Property

All platform content, branding, software, logos, and materials related to Davai SMS are the property of Davai SMS and protected under applicable intellectual property laws.

You may not:

  • Copy or redistribute platform materials
  • Reverse engineer the platform
  • Use Davai SMS branding without written permission

9. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy.

You acknowledge that:

  • We may process personal data necessary to provide Services
  • You are responsible for obtaining recipient consent where required
  • We implement reasonable measures to protect user data

10. Suspension and Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in suspicious or illegal activities
  • Abuse the platform or network infrastructure
  • Fail to make required payments

Termination may occur without prior notice in severe cases.


11. Limitation of Liability

To the fullest extent permitted by law, Davai SMS shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Message delivery failures caused by telecom providers
  • Data loss or unauthorized access beyond our reasonable control

Your use of the Services is at your own risk.


12. Indemnification

You agree to indemnify and hold harmless Davai SMS, its owners, employees, and affiliates from claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Services
  • Violation of these Terms
  • Violation of laws or third-party rights

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after changes means you accept the updated Terms.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.

Any disputes arising from these Terms shall be resolved through the appropriate courts in Ghana.


15. Contact Information

For questions regarding these Terms, please contact:

Davai SMS

Email: sms@davaibrands.com

Website: www.sms.davaibrands.com