Effective Date: May 26, 2026

At Davai SMS (“Davai SMS,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, platform, APIs, and related services (“Services”).

By using Davai SMS, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you create an account or use our Services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or organization name
  • Billing information
  • Account credentials

B. Usage Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Login activity
  • SMS usage statistics
  • Delivery reports and logs
  • API usage data

C. Message Data

When using our SMS platform, we may process:

  • Recipient phone numbers
  • Sender IDs
  • Message content
  • Delivery status information

We process this data solely to provide and improve our Services.


2. How We Use Your Information

We use collected information to:

  • Provide and maintain our Services
  • Process SMS deliveries
  • Manage user accounts
  • Process payments and subscriptions
  • Improve platform functionality
  • Prevent fraud, abuse, and unauthorized activity
  • Communicate important service updates
  • Provide customer support
  • Comply with legal obligations

3. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Performance of contractual obligations
  • Compliance with legal requirements
  • Legitimate business interests

4. Data Sharing and Disclosure

We do not sell your personal information.

We may share information with:

  • Mobile network operators and SMS gateways for message delivery
  • Payment processors for billing transactions
  • Cloud hosting and infrastructure providers
  • Legal authorities where required by law
  • Service providers assisting in platform operations

All third parties are expected to protect your information appropriately.


5. Data Retention

We retain information only as long as necessary to:

  • Provide Services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

Message logs and delivery reports may be retained for operational and compliance purposes.


6. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Alteration or disclosure

However, no online system is completely secure, and we cannot guarantee absolute security.


7. User Responsibilities

Users are responsible for:

  • Obtaining consent from SMS recipients where required
  • Protecting account credentials
  • Using the platform lawfully
  • Ensuring uploaded contact data is legally obtained

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Maintain secure sessions
  • Remember user preferences

You may disable cookies through your browser settings, though some features may not function properly.


9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests may be submitted using the contact information below.


10. Third-Party Services

Our Services may contain links or integrations with third-party services. We are not responsible for the privacy practices of third-party platforms or websites.

Users should review the privacy policies of those services separately.


11. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction where our service providers operate. We take reasonable measures to ensure adequate data protection standards.


12. Children's Privacy

Davai SMS is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised policy.


14. Contact Us

For privacy-related questions or requests, contact:

Davai SMS

Email: sms@davaibrands.com

Website: www.sms.davaibrands.com